Privacy Policy

1. Introduction

FansPixel ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• OnlyFans account credentials and API keys
• Meta Pixel IDs and advertising account information
• Payment and billing information
• Communications with our support team

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log data and error reports

2.3 Third-Party Data

We receive data from OnlyFans and Meta platforms, including:

• Subscription, tip, and purchase events from OnlyFans
• Advertising campaign performance from Meta
• User demographics and interests (anonymized)

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and send transaction notifications
• Track revenue events and send them to Meta Pixel
• Analyze usage patterns and optimize performance
• Communicate with you about updates, security alerts, and support
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with third-party services that help us operate:

• Meta Platforms (to send pixel events)
• OnlyFans API (to retrieve revenue events)
• Payment processors (to process subscriptions)
• Cloud hosting providers (to store data securely)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

If FansPixel is involved in a merger, acquisition, or asset sale, your information may be transferred. We will notify you before your information is transferred.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest
• Regular security audits and penetration testing
• Access controls and authentication mechanisms
• Secure data centers with physical security
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. When you close your account, we will delete or anonymize your data within 90 days, except where we must retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete your data (right to be forgotten)
• Object to or restrict processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@fanspixel.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: privacy@fanspixel.com
• Through our contact page